Welcome to www.biosepar.de!
We have our privacy policy on the 25.05.2018
coming into force amended
General Data Protection Regulation.


 

With our detailed explanations on the protection of your personal data, we want to provide you with an optimal online experience. By browsing on www.biosepar.de you agree to the use of cookies. Detailed information and how you can object to the use of cookies at any time can be found below in our privacy policy.

Our aim is that you feel safe and comfortable on our website. The protection of your privacy and your right to privacelcomey are therefore very important to us. Therefore we would like to ask you to carefully read the following summary about how our website works. You can rely on transparent and fair data processing and we strive to handle your data carefully and responsibly. The following privacy notices are intended to inform you of how we use your personal information. In doing so, we adhere to the strict provisions of German data protection law as well as the requirements of the European General Data Protection Regulation (GDPR).

Content:
  1. Responsible and contact data protection officer
  2. Extent of processing of personal data
  3. Processing purposes and legal basis of the processing of your personal data
  4. Duration of storage and routine deletion of personal data
  5. Acquisition of general data and information, so-called log files
  6. Cookies and web analytics services
  7. Sending information about our offer and promotions and other news, e.g. Newsletter
  8. Processing of personal data upon contact, registration or guest order
  9. Transfer of personal data to third parties
  10. Credit check acc. Art. 6 para. 1 lit. b and f GDPR
  11. Use of the function IT consultant acc. Art. 6 para. 1 lit. f GDPR
  12. Your rights
  13. Links to Internet pages of other companies
  14. Change of privacy policy

1. Responsible and contact data protection officer

Person responsible within the meaning of the GDPR, other data protection laws in the member states of the EU and other regulations with data protection character is:
Biosepar GmbH, Adolf-Kolpingstr. 34, D-84359 Simbach am Inn, Germany
Phone: +49 (0)8571 – 602 8 997
Fax: +49 (0)8571 – 602 8 999
Email: info(at)biosepar(dot)de

The data protection officer of the person in charge can be reached at:
Email: datenschutz(at)biosepar(dot)de


2. Scope of processing of personal data

In principle, we only collect and use personal data from you insofar as this is necessary for the provision of a functional website and our content and services, e.g. if you register on our website or log into an existing customer account or if you order products. The collection and use of your personal data takes place regularly only with your consent. An exception applies in cases where prior consent is not possible for reasons of fact and the processing of the data is permitted by law.

The security of your personal data is a high priority for us. We therefore protect your data stored by us through technical and organizational measures in order to effectively prevent loss or misuse by third parties. In particular, our employees who process personal data are required to maintain data secrecy and must comply with it. To protect their personal data, they are transmitted in encrypted form; For example, we use SSL = Secure Socket Layer for communication via your Internet browser. This can be recognized by the lock symbol that your browser displays during an SSL connection. In order to ensure the lasting protection of your data, the technical security measures are regularly checked and, if necessary, adapted to the state of the art. These principles also apply to companies that process and use data on our behalf and in accordance with our instructions.


3. Processing purposes and legal basis of the processing of your personal data

We collect, process and use your personal data for the following purposes:

  • Reasoning and implementation of contractual relationships
  • Shipping of newsletters
  • Marketing activities (e.g., sending informational materials, customer satisfaction inquiries, etc.)
  • Customer service and customer support
  • Provision of telemedia, e.g. for the order processing of our online offer of goods and services

The following legal bases may result in the processing of your personal data:
 
  • Art. 6 para. 1 lit. a GDPR serves as a legal basis for processing operations in which we obtain your consent for a particular processing purpose.
  • Art. 6 para. 1 lit. b GDPR, insofar as the processing of personal data is required to fulfill a contract, e.g. when you purchase a product. The same applies to processing operations that are necessary to carry out pre-contractual measures, such as inquiries about our products or services.
  • Art. 6 para. 1 lit. c GDPR, insofar as we are subject to a legal obligation requiring the processing of personal data, such as the fulfillment of tax obligations.
  • Art. 6 para. 1 lit. d GDPR in the event that vital interests of you or another natural person require the processing of personal data.
  • Art. 6 para. 1 lit. e GDPR applies on the basis of our legitimate interests, e.g. when using service providers in the context of order processing, such as shipping service providers or when carrying out statistical surveys and analyzes as well as logging log-on procedures. Our interest lies in the use of a user-friendly, appealing and secure presentation and optimization of our website, which serves both our business interests and your expectations.

4. Duration of storage and routine deletion of personal data

We only process and store your personal data for the period required to fulfill the purpose of the storage or as provided for in laws or regulations. After cessation or fulfillment of the purpose, your personal data will be deleted or blocked. In the case of blocking, the deletion takes place as soon as statutory, statutory or contractual retention periods do not oppose, there is no reason to believe that a deletion affects your legitimate interests and deletion does not cause a disproportionate expense due to the special nature of the storage.

5. Collecting general data and information, so-called log files

Access data is not recorded by our website and the server system.
 
6. Cookies and web analytics services

We use cookies on our website and analyze web analytics without the personal data. There is a separate privacy notice for this purpose.
 
7. Sending information about our offer and promotions and other news, e.g. Newsletter

We use your data for the shipment of information you have provided about our offer and other actions by us to the email address you provided. This is only with the present consent of you or a legal permission. The consents to shipping are based on Art. 6 para. 1 lit. a, Art. 7 GDPR and § 7 para. 3 UWG.

  • On our website you can subscribe to a free newsletter. When you sign up for the newsletter, the data from the input mask will be sent to us, so at least your email address. The registration takes place by means of the so-called double-opt-in procedure. After registration, you will receive an email asking you to confirm your registration. This confirmation is necessary so that nobody can register with external email addresses. For the processing of the data, your consent is obtained during the registration process and reference is made to this Privacy Notice.
  • If you purchase goods or services on our website, we may also send you information about your own, similar goods and services without your consent to the email address provided.
  • We may also use your information to send information about our offers and promotions by post. We want you to read our emails. Therefore, we try to include only content that you may be interested in. We do not measure and store any usage profile, even opening and clicking rates, if and when you open our emails, what content of the emails you click and when and why our emails may not be delivered. Of course, you can unsubscribe from receiving our information at any time, ie. Revoke your consent with effect for the future. For this you will find in each email or newsletter a corresponding unsubscribe link and can confirm the unsubscribe on our website.
    You can also contact us for a revocation at any time:
    By email: datenschutz(at)biosepar(dot)de
    By post: Biosepar GmbH, Adolf-Kolpingstr. 34, D-84359 Simbach am Inn, Germany

Certain informational messages necessary for the execution of the contract and the functioning of our website, such as service (e.g., registration confirmation, customer service information) or a paid package (e.g., order confirmation, contract documentation, payment processing) can not be canceled. These communications will be sent to the contact information you provided.
 
8. Processing of personal data when contacting, registering or booking a guest

  • Contact: if you contact us by phone, email or via a contact form, the data you provide will be based on Art. 6 para. 1 lit. a GDPR saved by us to answer your questions. The contact is recorded in order to be able to prove the contact according to the legal requirements. For the processing of the data your consent is obtained within the contact form and reference is made to this privacy policy. We delete the data arising in this connection, if the respective conversation ends with you and the concerned facts are finally clarified.
  • Registration: on our website, we offer you the opportunity to register by providing personal information. The data is entered into an input mask and transmitted to us and stored. The registration serves the fulfillment of a contract or the implementation of pre-contractual measures and is thus based on Art. 6 para. 1 lit. b GDPR. Depending on the individual case, we require contact details such as name, delivery and billing address and email address for concluding and processing contracts. In order to avoid typing errors and to ensure that your ordered items arrive at your place, we check the completeness and correctness of your address.
  • You have the option of making your orders as a guest. If you choose this order type, you do not need to register before placing an order. Please note that you have to enter your data again for each additional order.
  • Based on Art. 6 para. 1 lit. c and f GDPR we use and store your personal data and technical information as necessary to prevent or prosecute misuse or other unlawful conduct on our website, e.g. to maintain data security in attacks on our IT systems. This is also done, as far as we are legally obliged to do so, for instance due to official or court orders, and for the exercise of our rights and claims as well as for legal defense.
 
9. Disclosure of personal data to third parties

A transfer of personal data to third parties is currently not and is not planned. Exceptions s.a. Point 2) and 3) of this section.
  1. Passing on to product partners acc. Art. 6 para. 1 lit. b GDPR Basically, no personal data will be passed on to product partners.
  2. Transfer to service companies acc. Art. 6 para. 1 lit. b and f GDPR data are only provided to companies that work for us through order processing / contract processing / delivery of the goods (currently only DHL, UPS, Hermes, etc.). These may only use the data provided according to our instructions. In this case, we are legally responsible for reasonable data protection precautions for the companies commissioned by us. Therefore, we agree with these companies concrete data security measures and monitor them regularly. For forwarding goods, your order is shipped via a service provider, e.g. DHL, UPS, Hermes, etc. This service provider will receive information from us (such as your email address, telephone number, person / postal service / service to receive the goods specified in the order) in order to arrange an individual delivery date with you.
  3. Transfer to other third parties acc. Art. 6 para. 1 lit. c and f GDPR Finally, we will transfer your data to third parties or governmental entities under existing data protection laws, if are legally obliged by official or court order or if we are entitled to do so, e.g. because this is necessary for prosecuting crimes or for exercising and enforcing our rights and claims.
10. Credit check acc. Art. 6 para. 1 lit. b and f GDPR
 
Applications for credit checks are addressed to the company Creditreform, Germany. This company may make such information or recommendations as it deems lawful.

11. Use of the IT consultant function acc. Art. 6 para. 1 lit. f GDPR
 
As part of our customer service, you have the opportunity to personally, (by phone, email, etc.), on the data stored by us according to Art.6 Abs. 1 lit. f GDPR.

12. Your rights
 
Of course, you have rights in relation to the collection of your data, which we hereby inform you about. If you would like to claim one of the following gratuitous rights, a simple message to us is sufficient.
You may use the following contact information without incurring any costs other than the base rate transmission costs:


By email:
datenschutz(at)biosepar(dot)de
By post:
Biosepar GmbH, Adolf-Kolpingstr. 34, D-84359 Simbach am Inn, Germany


For your own protection, we reserve the right, upon request, to obtain further information necessary to confirm your identity and, if identification is not possible, to refuse to process the request.
  1. Right to information:
    You have the right to ask us for information about the personal data stored about you.
  2. Right to rectification:
    You have the right to request immediate correction and / or completion of your personal information.
  3. Right to restriction of processing:
    You have the right to demand the restriction of the processing of your personal data, as far as the accuracy of the data is disputed by you, the processing is unlawful, but you reject its deletion and we no longer need the data, but you enforce this, exercise or defense of legal claims or you have objected to the processing.
  4. Right to cancellation:
    You have the right to request the deletion of your personal data stored with us, except the exercise of the right to freedom of expression and information, the processing for the fulfillment of a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims is required.
  5. Right to information:
    If you have the right to correct, delete or restrict the processing, we will notify all recipients to whom your personal data have been disclosed of this correction or deletion of the data or restriction of processing, unless this proves to be impossible or is associated with a disproportionate effort.
  6. Right to data portability:
    You have the right to have personally identifiable information you provide to us or to a third party in a structured, common and machine-readable format. If you require the direct transfer of data to another person in charge, this will only be done to the extent technically feasible.
  7. Contradictory legal:
    If your personal data are based on legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR are processed, you have the right to object to the processing at any time in accordance with Art. 21 GDPR.
  8. Withdrawal of consent:
    You have the right to revoke your consent to the collection of data at any time with effect for the future. The data collected until the legal validity of the revocation remains unaffected. Please understand that the implementation of your cancellation for technical reasons may take a little time and you may still receive messages from us.
  9. Right to complain to a supervisory authority:
    If the processing of your personal data violates data protection law or if your data protection claims were otherwise infringed in a way, you can complain to the supervisory authority. You can also exercise your rectification and deletion rights most quickly, easily and conveniently by logging into your customer account and directly editing or deleting your data there. Please secure your data before claiming a cancellation request. Data that we have to save due to statutory, statutory or contractual retention requirements will be blocked instead of being deleted in order to prevent use for other purposes.
13. Links to Internet pages of other companies
 
Our website contains links to internet pages of other companies. We are not responsible for the privacy practices on external websites that you can access through these links. Please inform yourself about the privacy of these external websites.

14. Change of the privacy policy
 
In order to ensure that our data protection guidelines always comply with the current legal requirements, we reserve the right to make changes at any time. This also applies in the event that the data protection information must be adjusted due to new or revised offers or services.


Special privacy notice


Cookies and web analytics services
 
We would like to provide you with a pleasant online experience with our website and use it within the framework of Art. 6 para. 1 lit. f DSGVO cookies and web analytics services. For this purpose, we use different cookies and services to ensure the functionality of our website and to make the website as informative and user-friendly as possible for you. It is important for us that you are comfortable surfing our website, and for this reason, the continuous optimization of our website takes on a high priority. These include, for example, pre-filled form fields, so you do not always have to re-enter all the data and your settings can be saved. It is also important to us that you see content on our website that actually interests you and makes your online experience easier. Careful handling of your personal data is strictly followed. Therefore, below you will find detailed information about the use of the cookies and services we use on this website. Of course, you have the option to disable all cookies and services. Please keep in mind that deactivation must be made for each browser you use. If all cookies are deleted in your browser, this also affects the corresponding opt-out cookie.

Functional cookies
 
Cookies are small text files that are placed in your browsing history and used to reconstruct settings you made during your next visit and any other changes you made. These functional cookies ensure that our website works properly. These cookies are stored up to a maximum of 2 years - then they are automatically deleted. For example, the following functions are possible with these cookies. You have the option to block the setting of cookies and delete already set cookies. Further information can be found in the help function of your Internet browser. However, we must point out to you that certain functionalities on our website are no longer or only partially available if you do not allow these functional cookies.
 
Analysis services for statistical purposes
 
In order to determine what content from our website is most interesting to you, we continuously measure the number of visitors and the most viewed content. We use the data collected for statistical purposes, for example:
 
  • to record the number of visitors on our websites
  • to collect the number of visitors to our website visitors in certain periods of time
  • to assess which parts of our website need to be customized
  • for website optimization

Google Analytics
 
Google Analytics is a web analytics service provided by Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. Google Analytics uses cookies to allow an analysis of the use of our website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. The cookies stored by Google Analytics will be deleted after 14 months at the latest.

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